CLUBPASS

1. Introduction

ClubPass ("we," "our," or "us") operates the ClubPass mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

We collect the following information when you use ClubPass:

Account information — name, username, email address, and password when you register
Location data — GPS coordinates when you initiate a venue check-in. Location is only accessed when you actively tap "Start Check-In." We do not track your location in the background.
Usage data — venues visited, stamps earned, points balance, and content posted
Device information — device ID for account security and one-account-per-device enforcement
Push notification token — to send you venue alerts and activity notifications you have opted into

3. How We Use Your Information

To verify your physical presence at venues via GPS for stamp validation
To operate your ClubPass passport, points balance, and reward redemptions
To send push notifications for hot spot alerts, friend activity, and stamp milestones (only if you grant permission)
To display your public profile and stamps to friends you have connected with
To provide venue partners with anonymized, aggregated guest analytics

4. Location Data

ClubPass accesses your precise location only when you actively initiate a check-in. We use your coordinates solely to verify you are physically present at a venue. We do not store your location history beyond what is necessary to validate a stamp session. We do not share individual location data with third parties.

5. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

Venue partners — receive anonymized, aggregated data (total stamps, dwell time averages, tier breakdown) with no individual user identification
Service providers — we use Supabase (database), AWS (media storage), and Expo (push notifications) to operate the Service
Legal requirements — if required by law or to protect the rights and safety of our users

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt), JWT authentication tokens, and row-level database security. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us at privacy@getclubpass.app. You can delete your account at any time from the app settings.

8. Children's Privacy

ClubPass is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately.

9. Push Notifications

We send push notifications only to users who have granted permission through their device settings. You can disable push notifications at any time through your iPhone or Android settings. Notifications are localized — we only send venue alerts relevant to your geographic area.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via push notification or email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or requests, contact us at:

privacy@getclubpass.app
ClubPass
Miami, Florida, United States